Recovery Services
Unauthorised transactions, card cloning, and identity theft can drain accounts rapidly. Our specialists guide you through full recovery.
What Is It?
Credit card fraud includes card cloning, identity theft, account takeover, and unauthorised transactions. While banks have fraud protection obligations, navigating the claims process — and escalating when initial responses fail — requires expertise. TrustGuards Recovery handles the entire process on your behalf to maximise the funds returned to you.
Warning Signs
Our Process
We review your full transaction history to identify all fraudulent charges, build a comprehensive dispute, and document the full extent of losses.
We prepare optimised formal dispute letters to your bank, citing the relevant consumer protection regulations to maximise claim acceptance.
For card network disputes, we prepare detailed chargeback submissions under Visa or Mastercard rules, meeting all evidence and deadline requirements.
Where identity theft is suspected, we identify the breach source and assist you in securing your accounts and credit file.
If your bank fails to respond adequately, we escalate to BaFin or the Financial Ombudsman Service with a fully documented case file.
We provide guidance on credit monitoring, account security, and how to prevent future instances of credit card fraud.
Why Choose Us
Our team has handled hundreds of credit card fraud recovery cases. We understand the tactics used by fraudsters and know exactly which recovery routes deliver results.
Tell us about your case. Our specialists will review the details and advise on the best recovery route — at no cost and no obligation.
Get a Free Case Review →The sooner you act, the higher the chance of recovery. Our team is ready to assess your case today.
Open a Case →